Exchange & Refund Policy
We want you to love your Nogor Shilpo cap. If something isn't right, we'll make it right.
7-day exchange
- You can exchange a cap within 7 days of delivery.
- The cap must be unused and unworn, with its tags and packaging.
- To start an exchange, message us on WhatsApp (+8801781700631), Facebook Messenger or email support@nogorshilpo.com with your order number.
Damaged, defective or wrong item
Please check your order when it arrives. If your cap is damaged, defective or not what you ordered, send us a photo within 7 days of delivery. After we verify it, we will send a free replacement or give a full refund.
Items we can't exchange
- Caps that have been used, worn or washed
- Customised or personalised items
Contact
WhatsApp / Phone: +8801781700631
Email: support@nogorshilpo.com
